Knowledge Base

how to configure Reseller hosting in my WHMCS portal?

o configure reseller hosting in your WHMCS portal, you'll need to follow these general steps:

1. Access WHMCS Admin Panel: Log in to your WHMCS admin panel using your credentials.

2. Set up Products/Services: If you haven't already, you need to create products or services that you'll offer to your clients. For reseller hosting, create products tailored for reseller hosting packages.

3. Configure Product/Service Settings:

   • Go to Setup > Products/Services > Products/Services.
   • Select the product/service you want to configure for reseller hosting.
   • Define the product type, pricing, billing cycle, etc., according to your reseller hosting offerings.

4. Integration with Reseller Provider:

   • Most likely, you're reselling hosting from a provider. You'll need to integrate WHMCS with your reseller provider. This usually involves installing a WHMCS module provided by your reseller host.
   • The module should handle provisioning, suspensions, terminations, and other management tasks related to reseller hosting accounts.

5. Configure Module Settings:

   • After installing the module, configure its settings. This usually involves entering API credentials or other details provided by your reseller hosting provider.
   • Ensure that the module is correctly configured to communicate with your reseller provider's API.

6. Customize Client Area:

   • Customize the client area templates if needed to reflect the reseller hosting services you're offering. This could include branding, descriptions, and features of the reseller hosting plans.

7. Testing:

   • Before going live, thoroughly test the integration between WHMCS and your reseller hosting provider. Test account creation, suspension, termination, and any other actions to ensure everything works as expected.

8. Launch:

   • Once testing is successful, you can launch your reseller hosting services through your WHMCS portal.
   • Make sure to provide necessary documentation or support materials to your clients to help them navigate and utilize the reseller hosting services effectively.

9. Provide Support:

   • Be prepared to offer support to your clients regarding their reseller hosting accounts. This includes technical support as well as billing inquiries.

10. Monitor and Maintain:

    • Regularly monitor the integration and ensure that provisioning, billing, and other processes are running smoothly. Address any issues promptly to maintain customer satisfaction.

By following these steps, you should be able to configure reseller hosting in your WHMCS portal effectively. Always refer to the documentation provided by your reseller hosting provider and WHMCS for detailed instructions specific to your setup.